GRI Effective Strategies for Building Client Relationships

Register Today!

For new or experienced agents, this is an opportunity to learn how to improve your business.  How do you increase your “book of business” by turning today’s customers into clients for life?

February 15, 2019
8:30 a.m. – 3:30 p.m.
Check-in begins at 8 a.m.

How do you increase your “book of business” by turning today’s customers into clients for life?
This course covers strategic steps to improve your negotiation skills, assess seller and buyer needs, overcome client objections and deliver a stellar listing presentation.


 Defining your role as a REALTOR® and addressing the wants and needs of today’s consumer.
Identifying the articles in the National Association of REALTORS® Code of Ethics and Standards of Practice that deal with ethical conduct in negotiation and communication.
Ways to integrate consulting skills into your real estate practice.

Click here to view the flyer.

6 hours General

This class will satisfy Row 3 in the Skill-building series.

The Arizona Department of Real Estate requires that each licensee complete 24 hours of continuing education every two years to renew a real estate license.  The requirement is 3 hours of education in each mandatory category; Agency Law, Contract Law, Commissioner’s Standards, Disclosure, Fair Housing and Real Estate Legal Issues, and an allowance of 6 hours in elective credit which can be added from any mandatory category or General Real Estate.

 SAAR designation and certification courses that offer continuing education credit frequently include more than 3 hours in each mandatory category. Please be advised that when classes are uploaded  to ADRE the screen is divided into two parts – “Requirements” and “Education”.  Once credit “Requirements” are completed, additional education is listed below and all education classes are displayed. For additional information please click here:

Laura Kovacs

Laura is SAAR’s very own Director of Education and Assistant Executive Officer. Her most recent positions include 3 years as the Curriculum Specialist and Trainer for the Arizona Association of REALTORS, and Director of Professional Development for HomeSmart. She is an associate Broker and has been a licensed Realtor® since 1976. Prior to joining HomeSmart, she was with Realty Executives Relocation & Referral Services for 15 years in an Executive position. Earlier in her career, Laura was an active sales person and manager for several other local companies. Always active in community and industry service, Laura served as the Chair of the Arizona Association of Realtors® Professional Development Committee 2005 through 2007 and again in 2009, and has served as a state director and Executive Committee Member.

An approved instructor for continuing education since 2003, she has also been an instructor for AAR’s Leadership Training Academy. In addition to GRI, she is also an NAR certified instructor, a CRB Instructor, and is certified to teach the SRES Designation Course. She is passionate about improving the quality of real estate education, and how it is delivered.

She is originally from Chicago, Illinois, and enjoys traveling and spending time visiting her family in Albuquerque, NM and Seattle, WA.


through Feb. 1


Feb. 2 - Feb. 14


Day of class - at door

This class is $115 for non-AAR members.

One-day GRI classes are always only $30 for current GRI Designees

GRI Designees and non-AAR members must call 480-945-2651 to register.

Please notify us 7 days in advance if you have any disability that requires special services or access.  Cancellation Policy: Fees will be refunded less a $25 service charge up to 48 hours prior to class. After that, no refunds will be given. “No-shows” forfeit all fees. $50 charge for returned checks.  Marketing Partners will be provided with a roster of attendees including email addresses. You may opt out of having your information shared by contacting the Association at 480-945-2651. By registering for this class, you understand pictures and/or video may be taken of you and may be posted in relation to the class on social media and/or the SAAR website.