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Don’t Expose Personal Data When You Sell

Reprinted with permission from Texas REALTORS®

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If your smart home devices are staying with a property, be sure to remove any personal information on those devices.

Here’s a two-step process you can use to remove your data.

Reset the Device
The manufacturer of each device has a factory reset that wipes any data on it and returns the product to its original configuration. The process differs by device—some use buttons on the device, others use the app—so check the owner’s manual or manufacturer’s website.

Change the Account
You can log in to the account that manages the device. From there, remove the device from the account or, if you aren’t keeping that service anymore, delete the account altogether.

Smart technology can add value to properties. It can also unintentionally reveal personal data. Check your devices before you leave them behind.

Related articles:
How to Avoid Having Your Smart Home Devices HackedChicago Tribune (Feb. 7, 2019)
Open House Safety Tips featuring SAAR 2014 Chair Patrick Lewis – 3TV/KTVK (Sept. 2017)

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